Contact Jamie 07471 476986 or Rachael 07723 322533

or email hello@alternativeguestbook.co.uk

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Frequently asked questions...

general

 

So what exactly is the Guest Comment Frame?

  • This is a frame in which your guest’s comments are captured within a frame that we design for you to provide a truly memorable and unique keepsake of your big day.

  • These comments are later centred around either your favourite wedding photograph or a sketch of your wedding venue (if we have this on file).

  • The comments are either scanned (so they will be in the guests original hand-writing) or we type them and print in various sizes and fonts.

  • The frame is mounted and framed in a variety of colours and sizes. This is then delivered to you by courier ready to hang proudly on your wall to bring back memories for years to come.

 

How does it work?

  • Prior to the wedding day, we provide a number of post cards printed with your personal message to your guests on one side and blank on the reverse for them to write their message.

  • We suggest you put a card for each guest on the tables at the reception either prior to them being seated or nominate someone to hand them out at the end of the speeches (when the married couple may be whisked off for their photographs).

  • This is an ideal time as there is natural break in the day’s celebrations when coffee is served and tables cleared. Advantages of the designated time means everyone will definitely write a message (a book can often be forgotten) and also provides a great opportunity for all the guests to have a little fun together, sharing ideas on what to put!

  • The coordinator could collect all the message cards and keep them safe with your wedding cards.

  • After the wedding, you send the cards back to us for creating the framed comments (which we later return so that you retain the originals).

 

What are the different sizes you offer?

  • We offer the following sizes, and in either landscape or portrait for choices ii and iii below;

i) 60cm by 60cm

ii) 70cm by 50cm

iii) 95cm by 35cm

  •  However if there was a particular size you had your heart set on then please let us know.

 

What different types of frame do you offer?

  • Our frames are all wooden (rather than MDF) and with a glass front (rather than clear perspex).  We are proud to offer a quality product that will last for many years to treasure your special day.

  • The Wooden Contemporary frames are available in black, white and wood effect.

  • The Wooden Distressed frames are available in black, white or grey.

  • The Wooden Grain frames are available in black, slate grey, white, chocolate, cream or pale grey).

 

What colour is the mount?

We always provide a double mount within the frame which helps 'frame' the artwork (excuse the pun!) and we generally find that an outer white mount works very well with an inner mount that co-ordinates with the frame colour choice.  Alternatively, you may wish to have a double white mount or even a black outer mount with white inner mount (we are happy to provide photographs to showcase these).

the cards

 

How many Guest Comments Cards do we get and is this included in the price?

  • Each frame comes with 40 cards as standard. If you need additional message cards these are available for a small additional price - please refer to our price list.

What message do you write on the front of the Guest Comments Cards?

  • We will provide some suggested wording to use but this is only a suggestion and we are happy to amend this to any wording you wish to have.

  • This will be in a typestyle and print colour of your choice (a proof will be provided before we print these for you).

 

Where should we position the cards at the venue?

  • Some couples have placed them in a designated area at the venue and asked guests to go and write their message. However this can sometimes cause some confusion, or some hesitancy as guests do not wish to hold others up while they think of what to write.

  • We would recommend that they are placed on the tables so that each guest has one and can take their time over what they write and not feel rushed.

  • We would also recommend that sufficient pens (black ink works best and is particularly advised if you are thinking of having the scanned option) are available at the tables and that your guests know what to do with the cards afterwards (such as leave in a Postal Box or have a nominated person to collect the cards from each table).

  • Let us know if you would like to incorporate any instructions on the front of your card.

 

Could we use the Message cards as a Place Card?

  • Good idea! We can personalise your cards with your guest names for a small additional price.

 

Does every guest write on a card?

  • Why not! However we do find that some couples attending your wedding may choose to write a joint message.

  • You may prefer to just have the day guests to write a message (and have them at their places on the reception tables) or you may wish additional cards for people who are also attending just the evening reception.

What if we want to include a message from someone who cannot attend the wedding?

  • You can always post the card to them beforehand and ask them to return in time for you to add this to the collection.

  • We have for example provided cards for family members who are away on service or work overseas and then incorporated their message in the frame - please call us for a further discussion and advice on this.

 

What if there are over 100+ guests!

  • Wouldn’t it be wonderful to have so many messages to treasure! We can provide as many cards as you wish, however, there will be a limit to how many comments we can fit on a frame.

What if we are having a close, intimate wedding where there may not be that many messages?

  • Not a problem.  We could work on a slightly smaller frame for you (than the sizes published) or you may wish to consider including some of the readings from your wedding or messages included within wedding cards etc. in addition to the comments you receive from your day guests.

How do we get the cards back to you?

  • We strongly advise you use the Special Delivery service by Royal Mail which provides the ability to track your parcel.

Do you send these back so that we get to keep these? 

  • Yes, all original messages are also returned so that you have these cards plus the frame as a special keepsake of your big-day.

  • We also use a tracked courier service to post your cards and frame/artwork back to you.

design & artwork

 

How do I choose between having the comments scanned or typed?

  • The scanned option is very personal because your frame is then printed in your guest’s own handwriting.

  • The typed option has the advantage that we have much more flexibility to edit the comments. For example, certain sentences/phrases from each message card could be used so that each guest is included. We also have the flexibility of re-sizing the text and to vary the comments between landscape or portrait to add more variation to the end display. You may also have spelling mistakes on the message cards which we could correct if re-typing.

  • We are more than happy if you want to wait until you have seen the message cards before making a decision on the scanned or typed option.

 

How many comments can you have on the frame?

  • This is our most popular question but it is difficult to answer without seeing the cards because this depends on a number of factors:

    • It depends on how much ‘coverage’ is on each card, i.e. some will write a long lengthy message that could take up the whole card while others will write a short but sweet message or a funny one-liner.

    • It depends on whether you have your guest comments scanned or typed onto the frame (generally you can include more comments with the typed option).

    • It also depends on the size frame you have.

  • Assuming a mix of long, average and short messages you will be looking at approximately 30-40 messages.  Don't forget that a lot of couples will write a joint message too.

  • It should be remembered that you will still have every single comment from all your guests on your original cards that you will retain.

 

Do we get to see a proof before we receive the actual frame?

  • You will firstly receive a proof of the artwork via pdf on email.

  • You will then have a hard copy proof with the messages printed in the same size as we will use on the final frame.

 

What if we have already bought a guest book?

  • No problem! You could still have the typed option Guest Frame by simply photocopying the comments and letting us have them. We can do this at any stage after the wedding (perhaps you could treat yourself to an anniversary present if your wedding took place some time ago!)

timing

When shall we order and do we pay in full up front?

  • We are a small family business and given the time it takes to produce each frame and to ensure we provide the best quality product and service, we will only undertake a certain amount of frames each month.  Due to the demand of our frames we are often taking bookings up to a year before the wedding takes place.

  • You can secure your order with a £50 deposit and production time will then be allocated for your order. The full balance for your order is then requested when you approve your message cards for printing.

 

When do we receive our cards?

  • These will be sent to you a minimum two weeks before your wedding day and often earlier. We hope the few days leading up to your wedding are as relaxing and stress free as possible. No-one wants to be worrying over any products arriving in time!

  • Therefore the proof of your Guest Comments Cards will be emailed to you for approval at least four weeks before your wedding but again we usually provide these as soon as we can for you.

 

When do we receive our Guest Comments Frame?

  • This depends to a certain extent on when we receive the Guest Comments Cards back from you. We appreciate that straight after the wedding, you may want the dust to settle and relax as a couple. You may even be doing this on a honeymoon!

  • However, we do request that we have the cards back within a month of the wedding or it could lead to a delay in providing both your proof and your final finished frame.

  • When we receive the cards back from you, the following will happen:

    • You will receive an acknowledgement of safe receipt.

    • We then either scan the comments or we type them ready to position in your frame.

    • If we are typing the comments then we may come back to you with any words/names that we cannot decipher so that we get the proof as accurate as we can.

    • A proof is then prepared and emailed to you. As a rough guide this is approximately a fortnight after we receive the cards back from you.

    • We then provide the hard copy proof, which you may find is easier to check for any spelling errors etc

    • When you are entirely thrilled to pieces with the final artwork, we then frame it (unless you have requested the print only) and post via courier to you.

    • It then hangs in your home and when any of your friends or relatives pop over, you all rush over to look at it and the memories come flooding back!

other

 

Is it just Guest Comments Frames that you provide?

  • We are working on two new products:

  • Personalised mugs: so you can remember your wedding on a daily basis - this also has your wedding photograph along with half a dozen of your favourite messages featured.

  • Post-card size guest book - this has your guest comment on one side and their photograph on the page next to it - all we need is the photographs!